Privacy Policy
Effective October 16, 2026
This Privacy Policy explains how Andrea Sorrentino Real Estate Team LLC ("we", "us", "our"), doing business as The Andréa Sorrentino Team at Douglas Elliman Real Estate, collects, uses and protects your information when you visit this website, contact us, or sign up for text messages.
Information we collect
- Information you give us: your name, email address, phone number, the property or service you're interested in, and anything you write in a message.
- Text messaging consent records: whether you agreed to receive text messages, the wording you agreed to, and the date, time and page where you agreed.
- Basic technical information: your browser type, device, and pages visited, collected automatically by our website host.
How we use your information
- To answer your questions and provide real estate services you ask for.
- To schedule showings, appointments and valuations.
- To send text messages and emails you have agreed to receive.
- To keep records required by law and by our brokerage.
Text messaging (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We only send text messages to people who have agreed to receive them. You can opt out at any time by replying STOP. Reply HELP for help, or contact us using the details below. Message frequency varies. Message and data rates may apply. See our Terms & Conditions for the full text messaging terms.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run our business, such as our CRM and messaging platform, who may use it only to provide services to us. This does not include sharing mobile opt-in data or consent with third parties, as stated above.
- With Douglas Elliman Real Estate, our brokerage, as required for real estate transactions and recordkeeping.
- With other parties to a transaction you are part of (for example, a cooperating agent or attorney), only with your knowledge.
- When required by law, subpoena or to protect our rights.
Cookies
Our website may use cookies or similar tools to keep the site working and to understand how it is used. You can turn off cookies in your browser settings.
How we protect your information
We use reasonable administrative and technical safeguards to protect your information. No method of sending or storing data is completely secure.
How long we keep it
We keep information for as long as we need it to serve you and to meet legal and brokerage recordkeeping requirements. Opt-out requests are kept so that we continue to honor them.
Your choices
- Reply STOP to any text message to stop texts.
- Use the unsubscribe link in any marketing email.
- Contact us to see, correct or delete the information we hold about you.
Children
This website is not intended for children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date at the top shows when it last changed.
Contact us
Andrea Sorrentino Real Estate Team LLC
1528 Old Northern Boulevard
Roslyn, NY 11576
(516) 639-2596
[email protected]